Summary
This page describes how to set up Live Mail on Windows 10.
Live Mail is the default e-mail App that comes with Windows 10.
You will need your e-mail address and its password.
Details
Start Live Mail - This example assumes Live Mail
Version V17.9226.21295.0 and
that you are creating an additional e-mail address of
demo.user@demo.hcidata.com which is hosted by HCI Data Ltd.
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Display the "Add an account" panel by tapping/clicking the "Accounts" which displays the "Manage accounts" panel
then tap/click the "+ Add account" text.
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Tap/click "Advanced set-up"
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In the "Internet email" section;
tap/click "POP or IMAP accounts that let you view your emails in a web browser"
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Complete the following fields (you will have to scroll down the "Add an account" window to see all the fields)
- Email address
- This is your email address supplied by the person who set up your email mailbox
- Username
- This MUST match your email address
- Password
- This is the password supplied by the person who set up your email mailbox
- Account name
- This is the name that will appear in LiveMail as your LiveMail account name
- Send you messages using this name
- This is the name recipients of your emails will see and is usually your name and/or job title
- Incoming email server
- This must be imap followed by the part of your email address after the "@"
- Account type
- Choose IMAP from the pull down list
- Outgoing (SMTP) email server
- This must be smtp followed by the part of your email address after the "@"
Ensure that the next four options have a tick in each box
then tap/click the "Sign in" button but if emails seem to get stuck in the Outbox, remove the tick from the 4th option ("SSL for outgoing emails")
-
You should see something similar to the following image
where the email address of
demo.user@demo.hcidata.com
has been created and is known as
LiveMail's "my name or nickname" account.
Tap/click the "Done" button
If you are using a shared server - and most of HCI Data Ltd's clients do -
then it is highly likely that you will have a warning triange against the
new account.
This warning needs fixing.
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On the right you should see the
"Manage accounts" window
with "Attention required" for the new account.
Tap/click on the new account and a option to "Fix account" is displayed.
Tap/click on "Fix account".
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You should then see the following window.
Tap/click the "Continue" button.
You may get some error messages but these should stop after about 5 minutes.
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