Client Information

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E-mail

Updating E-mail Passwords

To update an e-mail password it is necessary to for the domain. The Postmaster can change any e-mail password.

Client Secure E-mail

To encrypt all data passed between your computer and the e-mail server, use the secure web based e-mail facility (Roundcube).

Client POP3 E-mail

Clients' e-mail accounts can be accessed as a POP3 mailbox See out demonstration of setting up Outlook Express to access these POP3 mailboxes.

Client IMAP E-mail

Clients' e-mail accounts can be access as an IMAP mailbox. IMAP is the recommended way to access a mailbox by several devices for the same e-mail account. See the setting up IMAP page for more information.

Comparing POP3 and IMAP

POP3 and IMAP are very different ways of accessing a mailbox (e-mail account). They can also incur very different charges by HCI Data Ltd. See the email page for more information.

Using Gmail to access your E-mail

Clients' e-mail should be set-up as an e-mail account (not an e-mail forward). The e-mail should be retrieved by their Gmail e-mail account by following our simple instructions for adding the e-mail address to Gmail.

Please note that you must not forward e-mail to Gmail. Firstly, Gmail could bounce the e-mail which would expose your Gmail e-mail address to the sender. Secondly, Gmail frequently block e-mail forwarders thus stopping your e-mail getting through.

Using Outlook.com or Hotmail to access your E-mail

Clients' e-mail should be set-up as an e-mail account (not an e-mail forward). The e-mail should be retrieved by their Outlook.com or Hotmail e-mail account by following our simple instructions for adding the e-mail address to Outlook.com.

Please note that you must not forward e-mail to Outlook.com or Hotmail.com. Firstly, Outlook.com or Hotmail.com could bounce the e-mail which would expose your Outlook.com or Hotmail.com e-mail address to the sender. Secondly, Outlook and Hotmail frequently block e-mail forwarders thus stopping your e-mail getting through.