Install HCI Data Security Certificate

Why

In order to increase security when retrieving emails, HCI Data are experimenting with encrypting the data sent over the internet. In order to do this, HCI Data have created a security certificate that should be downloaded to any PC that wishes to use this service. Otherwise, browsers such as Internet Explorer will flag the website as "Untrusted". When a website is flagged as "Untrusted" Internet Explore will show the web address with a red background. In order to trust the website, the HCI Data Security Certificate needs to be downloaded.

How

In order to download and install a certificate requires different instructions for Internet Explorer and Firefox.

Internet Explorer

These instructions are for Internet Explorer versions 6, 7 and 8. They may be different for other versions of the browser.

1. click on the HCI Data Security Certificate to start the download
2. when Internet Explorer "File Download" box appears, click the "Open" button
3. when the "Certificate" box appears,
   1. move it so that you can still see all of these instructions
   2. click the "Install Certificate …" button
4. when the "Certificate Import Wizard - Welcome" box appears, click the "Next >" button
5. when the "Certificate Import Wizard - Certificate Store" box appears,
   1. Ensure that the "Automatically select the certificate store …" is selected
   2. Click the "Next >" button
6. when the "Certificate Import Wizard - Completing" box appears, click the "Finish" button
7. You will then be presented with a "Security Warning" box. In the message is a line starting "Thumbprint(sha1):". Only if the thumbprint is
   A9E5DAC6 7C01A15B 3C1EA074 4E56CE52 351F7BE9
   should you click the "Yes" button. Otherwise click the "No" button and contact HCI Data Ltd to report the error.
8. when the "The import was complete" box appears, click the "OK" button
9. on the "Certificate" box, click the "OK" button
10. Close all Internet Explorer windows
11. The certificate will be used the next time Internet Explorer starts

FireFox

These instructions are for FireFox version 1.0.7. They may be different for other versions of the browser.

1. with the right mouse button, click on the HCI Data Security Certificate
2. click on the "Save Link As…" option
3. navigate around you computer to save the file in "My Documents"
4. click on "Tools" to drop down a menu
5. from the "Tools" drop down menu select "Options…"
6. click on the "Advanced" button
7. resize and reposition the "Options" window so that you can still see all of these instructions
8. scroll down and click on the "Manage Certificates…" button
9. click on the "Authorities" tab
10. click on the "Import" button
11. navigate around you computer to find "My Documents"
12. scroll to find the file "cacert.cer" (it will be near the end of the list of files and folders in "My Documents")
13. click on "cacert.cer"
14. click the "Open" button
15. click the "View" button
16. You will then be presented with a "Certificate View" box. In the "General" tab is a line starting "SHA1 Fingerprint:". Only if the Fingerprint is
    A9:E5:DA:C6:7C:01:A1:5B:3C:1E:A0:74:4E:56:CE:52:35:1F:7B:E9
    should you contine to install the certificate.
    1. click the "Close" button
    2. click the "Trust this CA to indentify web sites" box so that it contains a tick mark (all other boxes should be blank)
    3. click the "OK" button that is below the "View" button
    Otherwise
    1. do not install the certificate and contact HCI Data Ltd to report the error.
    2. click the "Close" button
    3. click the "Cancel" button
17. click the "OK" button
18. close the "Options" window